Child Privacy Policy

Introduction

Hello – we are Techbooq Limited (we, our, or us), the business who are letting you use our English language learning platform (English Wagon).

English Wagon is designed for children to learn how to speak the English language.

The law says we need to tell you about how we use your information before we collect it, which is why children should make sure they read and understand this document before they use English Wagon. This document is called a privacy policy.

This is a much shorter version of our main privacy policy. This children’s privacy policy is designed to be read by children and is written in plain and simple language.

A copy of our longer Privacy Policy for adults can be found here. We have carefully thought about who our youngest users are and addressed this policy to their specific age range.

There is a lot of further information which is not in this simplified privacy policy just because we think it may be too hard for our youngest users to understand – the additional information is very important and should be explained to children by their parents or guardians by them reading our main Privacy Policy.

The key point for you to understand is that the law tells us to keep your information very safe – this includes all of the information which you give us when you use English Wagon.

This document explains the most important information you need to know about how we look after your information. If there is anything that you don’t understand in this policy, please ask an adult to go through it with you.

WHO ARE WE AND HOW WE LOOK AFTER YOUR INFORMATION?

Techbooq Limited is responsible for your “personal data”.

But what is personal data exactly? Personal data means any information that can be used to identify someone, such as a name, email address, home address, telephone number.

We are the “data controller” which means that we are the company who in charge of the personal information which we collect from you (and how we use it) when you use English Wagon.

How to contact us

If you want to ask us any questions, you can do so by contacting us in the following ways:

email: enquiries@englishwagon.com

If you are not happy with the way we have handled your personal data, you have a right to complain to the Information Commissioner’s Office (ICO). The ICO is in charge of data protection in the UK. If you use English Wagon outside of the UK, you can complain to the legal organisation who is in charge of data protection in that country.

Changes to this policy

Sometimes we might need to change our privacy policy, for example if we need to tell you something new about how we wish to use your information. If we do change it, we will email you to tell you about this.

We will obtain some information about you from your parents when you register for you to join English Wagon and some information from you when you upload it yourself when using English Wagon.

We expect you may give us some personal information about yourself when you use English Wagon, in which case we will take good care of it. Please see our main Privacy Policy and ask your parents to explain the full details about the information we collect.

Other than this, we collect some other technical information about how students use English Wagon but this is all kept anonymised, which means that neither we nor anyone else can link that data to you in any way. We collect this information automatically, both to make English Wagon more interesting and useful and for us to understand how English Wagon is doing and if it is successful in achieving its aims to help further student learning. For more information, please see our general Privacy Policy and ask your parents or guardians to explain the relevant section to you.

There are some types of data we need to be extra careful with, so we need to mention this here. We never collect “special category” information about you. This means we don’t collect information about your sex, religion, health or ethnic origin – we don’t need this from you.

HOW WE USE YOUR DATA

We will only use your personal data if we are allowed to under law. Please see our general Privacy Policy and ask your parents or guardians to explain the relevant section about this to you for further information.

We will only collect your information when we need to and when we have collected it will use it to provide English Wagon to you, get in touch with you when we need to and comply with the law.

WHO WE SHARE YOUR DATA WITH

We will share your personal data with people who help us run English Wagon. We might also need to share your data for other reasons, for example to comply with our obligations under the law.

Where we let others use your personal data, we make sure they protect it in the same way that we do.

SENDING YOUR DATA TO OTHER COUNTRIES

We will always tell you if you are located inside the UK and we send your personal data outside of the UK. This is a complicated point, so please do contact us if you’d like further information about it.

DATA SECURITY

We protect your personal data as much as we can to protect it from being lost, damaged or stolen. We have security measures in place to protect your data and you can contact us for more information about how we make sure your data is kept safe.

HOW LONG DO WE KEEP YOUR DATA

We make sure we do not keep your data for longer than we need to – we will not keep your information forever.

YOUR RIGHTS

You have rights in relation to your data. You have the right at any time:

To find out and see the personal data that we collect about you.
To ask us to correct your personal data where it is wrong or incomplete.
To ask us to delete your personal data in certain situations.
To ask us to stop using your personal data.
To restrict us using your personal data.
To ask us to transfer your personal data.
To complain about us to the ICO (https://ico.org.uk).

If you want to use any of these rights then you can do so by emailing us at enquiries@englishwagon.com. We are allowed to keep certain information about you under law. To protect your data, we may ask you questions to make sure you are who you say you are before helping with your request.

Further information

We would request that you ask your parents or guardians to talk you through our general Privacy Policy, as this sets out further information about each of the issues we have briefly summarised in this policy.

If you have any questions, please do get in touch and we will be happy to help.

Thank you for using English Wagon and taking the time to read this important notice!